Helpdesk Specialist (22-11857)

22nd Century Technologies Inc., (TSCTI) is looking for a Helpdesk Specialist.

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Duration: FTE
Location: Washington, DC 20002

Job Responsibilities:

  • Serve as the Deskside support for customers seeking technical assistance
  • Perform troubleshooting through diagnostic techniques within the Windows environment.
  • Determine the best solution based on the issue and details provided by customers
  • Competently answer questions and address issues reported by users
  • Have working knowledge and understanding of help desk best practices
  • Accurately and comprehensively enter, update, and close Service Desk tickets within the Service Now ticket tracking system to include problem and resolution.
  • Follow-up and update customer status and information
  • Pass on any feedback or suggestions by customers to the appropriate internal team

About TSCTI

TSCTI is one of the fastest growing staffing companies in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise. With 2 HQs in Somerset, NJ and McLean, VA, TSCTI has 16 offices throughout the United States. TSCTI has a diverse portfolio of various Staffing Services contracts with the United States Government and Private Sector Agencies. TSCTI was recently named as Fastest growing staffing firm in 2019 by SIA. With high employee retention policy, TSCTI has a well designed career growth and was named as "Best Software company to work for" by Forbes. For more details check us out at www.tscti.com/current openings

To Apply

Send your resume and cover letter to Mr. Sandeep Gill, below.

Contact: Sandeep Gill | Hiring Manager
email hidden; JavaScript is required |O: 804-372-0705 Ext. 2130
220 Davidson Avenue, Somerset, NJ 08873
Phone: 866-537-9191| www.tscti.com


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Performance Tester (22-12742)

22nd Century Technologies Inc., (TSCTI) is looking for a Performance Tester

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Duration: Long Term
Duration: 1 year
Location: Washington, DC 20002

Job Description

  • Eight years of relevant IT experience.
  • Five or more years of experience with JMeter/LoadRunner/performance center.
  • Strong hands-on experience in Performance testing and engineering for Services, Web based applications, and batch jobs. Strong hands-on experience in LoadRunner Scripting, execution, and analysis
  • Conduct system performance testing to ensure system reliability, capacity, and scalability.
  • Work with testing team to develop performance test plans and cases.
  • Analyze test results and coordinate with development teams for bug fixes.
  • Develop automated test scenarios and environments for performance testing.
  • Generate test summary reports for management review.
  • Analyze root causes of performance issues and provide corrective actions.
  • Suggest new tools and techniques to improve testing efficiency.
  • Assist in project planning, scheduling, budgeting and tracking activities.
  • Provide support in project design, development, and deployment activities.
  • Review and recommend improvements to existing test procedures

About TSCTI

TSCTI is one of the fastest growing staffing companies in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise. With 2 HQs in Somerset, NJ and McLean, VA, TSCTI has 16 offices throughout the United States. TSCTI has a diverse portfolio of various Staffing Services contracts with the United States Government and Private Sector Agencies. TSCTI was recently named as Fastest growing staffing firm in 2019 by SIA. With high employee retention policy, TSCTI has a well designed career growth and was named as "Best Software company to work for" by Forbes. For more details check us out at www.tscti.com/current-openings

To Apply

Send your resume and cover letter to Mr. Sandeep Gill, below.

Contact: Sandeep Gill | Hiring Manager
email hidden; JavaScript is required |O: 804-372-0705 Ext. 2130
220 Davidson Avenue, Somerset, NJ 08873
Phone: 866-537-9191| www.tscti.com


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Human Resource Advisor

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22nd Century Technologies, Inc. (TSCTI) is looking for a Human Resource Advisor for an opening in Bethesda, MD.

Founded in 1997, TSCTI is a Certified National Minority Business Enterprise with 5100+ people including 800+ Secret/TS/SCI cleared staff supporting our customers in all 50 states, Canada, and Mexico.

With 2 HQs in Somerset, NJ, and McLean, VA, TSCTI has 16 offices throughout the United States and the only firm of its kind that specializes in recruitment services.

TSCTI has a diverse portfolio of various Staffing Services contracts with the United States Government and Private Sector Agencies.

With high employee retention policy, well designed career growth, TSCTI was named as ”Best Software company to work for” by Forbes.

For more information, visit https://www.tscti.com/current-openings.

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Communications Associate – Remote

Remote

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ID100489

Job Location: US Category Marketing Company Global Online Academy

Apply online at https://careers-anothersource.icims.com/jobs/

At a glance

Calling all social media gurus! Global Online Academy is recruiting a Communications Associate to join their remote team. This opportunity will allow you to work anywhere in the United States and is fully remote! The Communications Associate will work across the organization building relationships with GOA's Student Program, Center for Professional Learning, and Design Lab teams. This is a fantastic opportunity to make a difference and join a growing team. Apply today!

Description: What you’ll be doing

Another Source's client, Global Online Academy, is recruiting a Communications Associate to join their remote team. This opportunity will allow you to work anywhere in the United States and is fully remote.

Global Online Academy is a nonprofit organization that reimagines learning to empower students and educators to thrive in a globally networked society. GOA serves students, teachers, and school leaders through a variety of different programs.

Check out the Student Experience at GOA: The GOA Student Experience

About the role:

Global Online Academy (GOA) seeks a Communications Associate to assist with a wide range of communications, marketing, and member school engagement activities. The successful candidate will report to the Director of Communications & Engagement.

The Communications Associate will work across the organization building relationships with GOA's Student Program, Center for Professional Learning, and Design Lab teams. In support of the organization's marketing and communications efforts, the candidate will be responsible for developing social media content, updating the GOA website, working on engagement email campaigns, and more. It is expected that the successful candidate will utilize GOA's Salesforce and Pardot systems, and assist with operational tasks related to these systems as needed. This individual will also be responsible for GOA's customer support email, responding to inquiries in a timely and thoughtful manner.

Critical to success in this role is a strong focus on customer success, a desire to learn and grow in an innovative education non-profit, and a demonstrated interest in marketing/ communications. This is a fully remote position.

What you will do:

  • Respond to inquiries that come in through the organization's general support email and phone in a timely and professional manner. Work in partnership with colleagues across the organization to ensure that the correct information is shared with inquiring parties.
  • Ideate, design, and schedule content for social media channels in partnership with the Director of Communications and Engagement.
  • Monitor GOA's social media channels and relevant education media. Update GOA website and assist with project management of various marketing and communications initiatives.
  • Run reports and work with bulk data in Salesforce and Pardot, and provide general program support as needed.
  • Work in partnership with the Engagement team and Communications team to develop email engagement workflows and other marketing content to keep key contacts up to date on GOA and share stories of impact with broader GOA audiences.

Qualifications:

  • 3-5 years of professional work experience with 2+ years of prior social media marketing experience and a passion for customer service
  • Attention to detail, critical-thinker, and problem-solver
  • Strong communication, project management, and interpersonal skills
  • Experience with Salesforce and Pardot for email marketing engagement (or other similar CRM systems)
  • Graphic design, SEO writing, video editing, and social media advertising experience a plus

GOA is an equal opportunity employer

Candidates must satisfactorily complete a nationwide criminal background check.

Application FAQ: https://team.icims.com/jobseekerhelp


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SAE International is looking for a Product Manager SAE Books

Product Manager SAE Books

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Apply at: SAE ITC Careers

Location(s): Warrendale, PA or Remote anywhere within the US

Defines and builds new book features, content types, and product areas as part of SAE Books’ industry-centered product team. Strong understanding of markets, mobility technology, and book publishing, plus a passion for being the voice of the customer, user and professions served in the product creation and management process. Contributes to product positioning, messaging, introduction, maintenance, and/or obsolescence of features, media or delivery types, products, and services. This person should be well organized, able to set schedules and timelines, able to work cooperatively with others and to take direction, communicate well with authors and colleagues and able to compile data from our systems.

PRIMARY DUTIES AND RESPONSIBILITIES:

Manages freelance development editors, works with authors at the conceptual stage through the final manuscript, establishes book schedules and budgets to ensure all books publish on time and under budget, prepare all marketing copy for catalogs, covers, and flyers. Maintains active partnership with Sales and Marketing on behalf of all SAE Books.

Works with the Publisher to define new book features, content and product areas and implement those. Drives successful tradeoffs that affect cost, schedule, users, and how well the product works throughout the product life cycle. Provides product leadership from introduction through obsolescence, evaluates new technologies, articulates issues, and makes clear recommendations. Makes product positioning recommendations to management and counterparts.

Drives and participates in user-experience research to identify obstacles, improve ease-of-use and customer satisfaction. Articulates research findings to management in order to impact future product direction. Creates and delivers formal presentations and conducts group discussions on products for a broad range of audiences. Helps develop and review public relations and marketing communications materials such as collateral, press releases, and data sheets.

Continually reviews product usage data and maintains an ongoing dialog with customers and internal stakeholders, particularly sales, on trends, risks and opportunities.

Contributing to the achievement of SAE’s organizational goals. Additional projects as assigned.

EDUCATION:

Bachelors degree Field(s): English, Humanities, Marketing or related field with relevant STEM experience.

EXPERIENCE:

* Five or more years in publishing.
* User experience-centered (UX) product development experience.
* Product Management experience.

KNOWLEDGE, SKILLS, AND ABILITIES:

Exceptional oral and written communication skills
Exceptional presentation skills
Enthusiasm for developing global products for mobility industries
Financial acumen: ability to consume, create and interpret p & ls
Excellent analytical and critical thinking skills
Ability to communicate in an open, direct manner
Requires strong diplomacy skills to drive alignment between competing business needs and objectives.

20% Travel

EOE, including disability/vet

#LI-REMOTE

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Interested in Becoming A Federal Employee?

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The U.S. Office of Personnel Management (OPM) offers a series of FREE webinars through EventBrite to help you prepare for interviewing for a Federal job.

Follow them in EventBrite at https://www.eventbrite.com/o/u-s-office-of-personnel-management-18632810009 to get notices of upcoming webinars. Registrations for the following are now closed::


  • Interview Techniques — Tue, Dec 21, 2021 3:00 p.m. EST
  • Federal Resume Writing — Tue, Jan 4, 2022 11:00 a.m. EST
  • Navigating USAJobs — Thu, Feb 10, 2022 3:00 p.m. EST
  • Interview Techniques — Tue, Feb 15, 2022 11:00 a.m. EST
  • Federal Resume Writing — Mon, Feb 28, 2022 3:00 p.m. EST

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Call for English Language Coach: Uzbekistan

(Immediate Opening January 2022)

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TESOL International Association seeks a qualified applicant to support teacher professional development and English language enhancement as part of the English Speaking Nation Secondary Teacher Training Program in Uzbekistan. The selected candidate will work with a team of coaches and local core trainers to support a national cascading professional learning program designed to reach approximately 15,000 secondary public school EFL teachers. Coaches will collaborate with local core trainers to observe and facilitate teacher practicums for the TESOL Core Certificate Program, supervise and document practicum assignments, and support teacher professional learning action plans for cascading training workshops on The 6 Principles for Exemplary Teaching of English Learners® and the George Mason University Teaching English Through English Course. Each coach will be assigned to a remote region of Uzbekistan and will be expected to travel frequently within their assigned region to conduct observations at local schools.

The successful applicant will have a background in facilitating professional development with English teachers of diverse language proficiency levels in the region, and in low-resource settings, as well as demonstrated flexibility and adaptability to dynamic and unpredictable work environments. TESOL coaches will work closely with the TESOL ESN program director and the local ESN program team in order to ensure that the content is delivered in accordance with the project following requirements outlined by TESOL International Association, the U.S. Embassy, Tashkent and the Ministry of Public Education.

It is expected that the incumbent will travel to Uzbekistan approximately January 17, 2022 and will spend approximately 6 months there. Preference will be given to applicants with regional experience, immediate availability, and desired language skills.

Minimum qualifications

  • MA in TESOL or related field
  • 3 years EFL classroom teaching experience
  • Teacher development experience for an audience at the A2-B1 CEFR level
  • Experience in low bandwidth, low resource contexts
  • Demonstrated flexibility and adaptability to dynamic and unpredictable work environments
  • Strong intercultural communication skills
  • U.S. citizen w/ a valid passport

Desired qualifications

  • Conversational Russian and/or Uzbek language skills
  • Experience traveling and working in Central Asia
  • Experience teaching short-term TESOL/TESL/TEFL certificate programs

Compensation: includes a monthly stipend, room/board, round-trip airfare, and travel health insurance.

Length of time: up to 6 months in one or more region of Uzbekistan.

To apply, please complete the Application Form and attach your resume, cover letter, availability, and contact information for 2 professional references by 12 December 2021. For best consideration apply now. Applications will be reviewed as they are received and until the position is filled. For more information, please contact: email hidden; JavaScript is required

Application form full link: https://tesolorg.wufoo.com/forms/m1pt4c3u0zjl73b/

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TSA Now Hiring at DCA and BWI

Good morning,

TSA logo new design

We are excited to announce that TSA is offering a sign-on bonus of $1,000* to eligible new hires at Ronald Reagan Washington National Airport and Baltimore-Washington Thurgood Marshall International Airport. Full- and part-time Transportation Security Officer (TSO) positions are open. At TSA, we offer stability, growth potential and great federal benefits. No previous security experience is required.

** TSO POSITIONS AT DCA AND BWI:

  • Full-time: $38,763.00 to $55,374.00 Per Year
  • Part-time: $18.57 to $26.53 Per Hour
  • $1,000 Sign-on bonus + federal benefits
TSA job flyer

APPLY TODAY: https://jobs.tsa.gov/search/jobs?keyword=TSO&location=maryland+virginia&op=Search&utm_source=circa&utm_medium=epush&utm_campaign=tso-1000-bonus&utm_content=dca_bwi

Please share the flyer within your network. Thank you for your ongoing support of TSA.

Staci Doyle (Staci Tonnar)
TSA Recruitment and Hiring | Recruitment Marketing Strategy
email hidden; JavaScript is required

————————————————————-

Explore other TSA positions: https://jobs.tsa.gov/transport-security-officer?utm_medium=epush&utm_source=circa

Questions about TSA recruitment? Contact Staci Doyle at email hidden; JavaScript is required

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Technical Writer with Orbis Technologies, Inc.

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Orbis Technologies, Inc.

Job Opportunity for a Technical Writer

Orbis is seeking a Technical Writer with experience documenting software products using Word, XML, MadCap Flare and/or other related markup languages and tools. This is a position for someone who has worked on multiple kinds of projects previously, and enjoys learning new things. The ideal candidate background includes experience working with software documentation.


Job Type:
Full-time, Exempt with hours of operations from Monday to Friday, between 8 a.m. to 5 p.m.
Contract Duration:
N/A
Job Location:
Annapolis, MD 21401; Durham, NC 27713; Orlando, FL 32826; Brookfield, WI 53005; Colorado Springs, CO 80921.
Salary Range:
Between $50K range
Experience Level:
3+ years
Security Clearance Needed:
None
Job Responsibilities:
  • Take a big picture view of large amounts of content, determining the content information model and best way to simplify the authoring process for this content.
  • Interface with clients and take initiative to gather information including using existing resources, doing research, calling Subject Matter Experts, and utilizing software applications to obtain information and screenshots.
  • Coordinate with subject matter experts, project manager and writing team to ensure that the right information is getting to the right people, and that the documentation produced is accurate, following clearly defined standards.
  • Develop client documentation for a variety of products and industries, including content for software developers.
Required Experience and Qualifications:
  • Must be able to work on-site
  • U.S. citizenship
  • 3+ years of experience in technical writing with technical writing being your primary job function.
  • Bachelor's degree in technical writing, journalism, communications, or related field.
  • Aptitude for understanding software products.
  • Experience with researching and gathering relevant technical data from subject matter experts such as engineers, service personnel, software developers, and programmers as well as from internal documents such as wiki pages, Jira tickets, and design documents.
  • In-depth knowledge of standards and best practices for writing software documentation.
  • Possess excellent interpersonal and general business communication skills.
  • Experience working independently as well as in a team-oriented, collaborative environment
  • Demonstrated success working in an environment driven by budget, scope, and deadlines across multiple clients/projects.
  • Microsoft Word
  • DITA/XML
  • HTML
Preferred Skills & Qualifications
  • Oxygen XML Editor (or similar editor)
  • MadCap Flare
  • Visual Studio Code, Notepad ++ (or similar editor)
Please note:
This job description does not cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
About the Hiring Company:
Orbis Technologies, Inc. provides award-winning products, solutions, and services powering enterprise software for hundreds of clients across four continents and fourteen countries. Orbis software and services support mission-critical Enterprise Content Management Software, Solutions, Services, and Analytical Software Solutions. We make semantic technologies perform on a global scale. Every day, thousands of users at our prestigious commercial, military, and federal customers depend on our software and solutions. When other partners miss the mark, Orbis gets the job done.
How to Apply:
Apply on the below link or on the careers website page of Orbis or email directly at email hidden; JavaScript is required with resume and job title applying for.
Apply by Date:
Open
URL for applying online:
Technical Writer
Contacts

Heena Kazi
HR Manager, SHRM-CP

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Office: + 1 410-224-9736
180 Admiral Cochrane Drive, Suite 305
Annapolis, Maryland, 21401 USA
email hidden; JavaScript is required
https://www.orbistechnologies.com/
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