Communications Associate – Remote


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Job Location: US Category Marketing Company Global Online Academy

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At a glance

Calling all social media gurus! Global Online Academy is recruiting a Communications Associate to join their remote team. This opportunity will allow you to work anywhere in the United States and is fully remote! The Communications Associate will work across the organization building relationships with GOA's Student Program, Center for Professional Learning, and Design Lab teams. This is a fantastic opportunity to make a difference and join a growing team. Apply today!

Description: What you’ll be doing

Another Source's client, Global Online Academy, is recruiting a Communications Associate to join their remote team. This opportunity will allow you to work anywhere in the United States and is fully remote.

Global Online Academy is a nonprofit organization that reimagines learning to empower students and educators to thrive in a globally networked society. GOA serves students, teachers, and school leaders through a variety of different programs.

Check out the Student Experience at GOA: The GOA Student Experience

About the role:

Global Online Academy (GOA) seeks a Communications Associate to assist with a wide range of communications, marketing, and member school engagement activities. The successful candidate will report to the Director of Communications & Engagement.

The Communications Associate will work across the organization building relationships with GOA's Student Program, Center for Professional Learning, and Design Lab teams. In support of the organization's marketing and communications efforts, the candidate will be responsible for developing social media content, updating the GOA website, working on engagement email campaigns, and more. It is expected that the successful candidate will utilize GOA's Salesforce and Pardot systems, and assist with operational tasks related to these systems as needed. This individual will also be responsible for GOA's customer support email, responding to inquiries in a timely and thoughtful manner.

Critical to success in this role is a strong focus on customer success, a desire to learn and grow in an innovative education non-profit, and a demonstrated interest in marketing/ communications. This is a fully remote position.

What you will do:

  • Respond to inquiries that come in through the organization's general support email and phone in a timely and professional manner. Work in partnership with colleagues across the organization to ensure that the correct information is shared with inquiring parties.
  • Ideate, design, and schedule content for social media channels in partnership with the Director of Communications and Engagement.
  • Monitor GOA's social media channels and relevant education media. Update GOA website and assist with project management of various marketing and communications initiatives.
  • Run reports and work with bulk data in Salesforce and Pardot, and provide general program support as needed.
  • Work in partnership with the Engagement team and Communications team to develop email engagement workflows and other marketing content to keep key contacts up to date on GOA and share stories of impact with broader GOA audiences.


  • 3-5 years of professional work experience with 2+ years of prior social media marketing experience and a passion for customer service
  • Attention to detail, critical-thinker, and problem-solver
  • Strong communication, project management, and interpersonal skills
  • Experience with Salesforce and Pardot for email marketing engagement (or other similar CRM systems)
  • Graphic design, SEO writing, video editing, and social media advertising experience a plus

GOA is an equal opportunity employer

Candidates must satisfactorily complete a nationwide criminal background check.

Application FAQ:

SAE International is looking for a Product Manager SAE Books

Product Manager SAE Books

Logo banner for SAE and SAE ITC recruiting website. "You'd make a nice fit,"

Apply at: SAE ITC Careers

Location(s): Warrendale, PA or Remote anywhere within the US

Defines and builds new book features, content types, and product areas as part of SAE Books’ industry-centered product team. Strong understanding of markets, mobility technology, and book publishing, plus a passion for being the voice of the customer, user and professions served in the product creation and management process. Contributes to product positioning, messaging, introduction, maintenance, and/or obsolescence of features, media or delivery types, products, and services. This person should be well organized, able to set schedules and timelines, able to work cooperatively with others and to take direction, communicate well with authors and colleagues and able to compile data from our systems.


Manages freelance development editors, works with authors at the conceptual stage through the final manuscript, establishes book schedules and budgets to ensure all books publish on time and under budget, prepare all marketing copy for catalogs, covers, and flyers. Maintains active partnership with Sales and Marketing on behalf of all SAE Books.

Works with the Publisher to define new book features, content and product areas and implement those. Drives successful tradeoffs that affect cost, schedule, users, and how well the product works throughout the product life cycle. Provides product leadership from introduction through obsolescence, evaluates new technologies, articulates issues, and makes clear recommendations. Makes product positioning recommendations to management and counterparts.

Drives and participates in user-experience research to identify obstacles, improve ease-of-use and customer satisfaction. Articulates research findings to management in order to impact future product direction. Creates and delivers formal presentations and conducts group discussions on products for a broad range of audiences. Helps develop and review public relations and marketing communications materials such as collateral, press releases, and data sheets.

Continually reviews product usage data and maintains an ongoing dialog with customers and internal stakeholders, particularly sales, on trends, risks and opportunities.

Contributing to the achievement of SAE’s organizational goals. Additional projects as assigned.


Bachelors degree Field(s): English, Humanities, Marketing or related field with relevant STEM experience.


* Five or more years in publishing.
* User experience-centered (UX) product development experience.
* Product Management experience.


Exceptional oral and written communication skills
Exceptional presentation skills
Enthusiasm for developing global products for mobility industries
Financial acumen: ability to consume, create and interpret p & ls
Excellent analytical and critical thinking skills
Ability to communicate in an open, direct manner
Requires strong diplomacy skills to drive alignment between competing business needs and objectives.

20% Travel

EOE, including disability/vet